Privacy Policy

This Privacy Policy describes how Round Table Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and protects your personal information when you visit our website at roundtablepizza.digital, place orders, use our digital services, or otherwise interact with us. Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described herein.

We are committed to protecting the privacy and security of your personal information. This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable state and federal regulations governing the collection and processing of personal data.

1. About Us and How to Contact Us

Round Table Pizza operates the website roundtablepizza.digital and provides food ordering, delivery, and related digital services to consumers across the United States. We take your privacy seriously and have designated a point of contact for all privacy-related inquiries.

For all privacy-related questions, requests, or concerns, you may contact us at the email address listed above. We aim to respond to all privacy inquiries within 30 days of receipt.

2. Information We Collect

We collect various categories of personal information from and about you depending on how you interact with our website and services. The categories below describe the types of data we may collect:

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following personally identifiable information:

• Full name
• Email address
• Phone number
• Billing and delivery address (street address, city, state, ZIP code)
• Date of birth (where applicable, for age verification purposes)
• Account username and password (stored in encrypted form)

2.2 Payment and Transaction Information

To process your orders and payments, we collect financial information such as:

• Credit or debit card details (collected and processed through our third-party payment processors; we do not store full card numbers on our servers)
• Billing address associated with your payment method
• Order history, items purchased, prices paid, and transaction IDs
• Refund and dispute records

2.3 Usage Data and Online Activity

When you visit our website or use our digital platforms, we automatically collect certain information about your interactions, including:

• IP address and approximate geolocation derived from IP
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the page you visited before arriving at our site)
• Search queries entered on our website
• Clickstream data and interaction logs
• Error logs and performance data

2.4 Device Information

We may collect information about the device you use to access our services, including:

• Device identifiers (e.g., mobile advertising ID, device UUID)
• Hardware model and specifications
• Mobile network information
• Time zone settings and language preferences

2.5 Location Information

With your permission, we may collect precise location data to help you find nearby Round Table Pizza locations, estimate delivery times, or improve our location-based services. You can disable location sharing through your device or browser settings at any time.

2.6 Communications and Customer Support Data

If you contact our customer support team, submit feedback, or communicate with us by email or through our website forms, we may collect:

• The content of your messages and communications
• Your name and contact information as provided in the communication
• Records of the nature and resolution of support inquiries

2.7 Cookies and Tracking Technologies

We use cookies, pixel tags, web beacons, and similar technologies to collect information about your browsing behavior on our website. For detailed information about our use of cookies, please refer to Section 8 of this Privacy Policy.

2.8 Information You Provide Voluntarily

You may also provide information voluntarily when you:

• Sign up for our email newsletters or promotional communications
• Participate in surveys, sweepstakes, or promotional campaigns
• Post reviews or ratings of our products or services
• Engage with us on social media platforms

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including online ordering and delivery services
• Managing your account and authenticating your identity when you log in
• Sending order confirmations, receipts, and delivery status notifications
• Enabling customer support and responding to your inquiries or complaints
• Processing payments and managing refunds or disputes

3.2 Improving Our Website and Services

• Analyzing usage patterns, traffic, and user behavior to enhance our website's functionality and user experience
• Conducting internal research and product development
• Diagnosing and fixing technical issues, bugs, and errors
• Testing new features and improvements before full deployment

3.3 Marketing and Personalization

• Sending promotional emails, newsletters, and special offers (where you have opted in or where permitted by law)
• Personalizing your experience on our website, including showing you relevant menu items, deals, and recommendations based on your order history
• Displaying targeted advertisements on our website and third-party platforms (subject to your cookie preferences)
• Conducting loyalty program operations and tracking reward points

3.4 Legal and Compliance Purposes

• Complying with applicable laws, regulations, and legal processes
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, and safety of Round Table Pizza, our customers, and the public
• Preventing fraud, unauthorized access, and other illegal activities
• Responding to lawful requests from government authorities and law enforcement

3.5 Communications

• Sending transactional and administrative messages related to your account or orders
• Notifying you of changes to our policies, menu, or services
• Responding to your feedback and reviews

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own direct marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf. These service providers are given access to your personal information only as necessary to perform their functions and are contractually obligated to protect your data. Categories of service providers include:

• Payment processors – to securely process credit/debit card transactions
• Delivery and logistics partners – to fulfill delivery orders
• Cloud hosting and IT service providers – to host and maintain our website and databases
• Email and communication platforms – to send transactional and marketing emails
• Analytics providers (e.g., Google Analytics) – to help us understand website usage
• Advertising networks – to serve targeted advertisements (subject to your preferences)
• Customer support platforms – to manage support tickets and inquiries

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, regulation, court order, or government request, or when we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation under federal or state law
• Protect and defend the rights or property of Round Table Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of users of our services or the public

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing, such as when you participate in a co-branded promotion or opt in to sharing with a specific partner.

4.5 Aggregated and De-Identified Data

We may share aggregated or de-identified data — which cannot reasonably be used to identify you — with third parties for research, analytics, marketing, or other business purposes without restriction.

5. Your Privacy Rights

Depending on your state of residence, you may have specific legal rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

5.1 Rights Under California Law (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:

5.2 Rights Available to All U.S. Users

Regardless of your state of residence, we offer all users the following options:

• Access and Correction: You may access and update certain personal information through your account settings or by contacting us directly.
• Marketing Opt-Out: You may opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].
• Cookie Preferences: You may manage your cookie preferences through our cookie consent tool or your browser settings.
• Account Deletion: You may request deletion of your account and associated personal data by contacting us.

5.3 How to Submit a Privacy Request

To exercise any of your privacy rights, you may submit a verifiable request by:

• Sending an email to [email protected] with the subject line "Privacy Rights Request"
• Visiting our website at roundtablepizza.digital and using the contact form

We will verify your identity before processing your request to protect your security. We aim to respond to all verified requests within 45 days as required under California law, with an extension of up to an additional 45 days when necessary.

You may also designate an authorized agent to submit a request on your behalf. We may require written proof of the agent's authorization and may still contact you directly to verify your identity.

6. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Measures

• Encryption of data in transit using Transport Layer Security (TLS/SSL) protocols
• Encryption of sensitive data at rest, including passwords (using bcrypt or equivalent hashing)
• Firewalls and intrusion detection systems to protect our servers
• Regular security vulnerability assessments and penetration testing
• Secure access controls and multi-factor authentication for administrative systems

6.2 Administrative Measures

• Employee training on data privacy and security best practices
• Access to personal data limited to employees who need it to perform their job duties
• Confidentiality agreements with employees and contractors who handle personal information
• Data breach response procedures and incident management protocols

6.3 Physical Measures

• Secure server rooms and data centers with restricted physical access
• Monitoring and logging of physical access to systems storing personal data

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

When personal data is no longer required, we will securely delete, destroy, or anonymize it in accordance with our data disposal procedures.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and serve relevant advertising. This section provides a summary of our cookie practices.

8.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help the website remember your preferences, maintain your login session, and collect information about how you use the site. We also use related technologies such as pixel tags, web beacons, and local storage objects.

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website (e.g., maintaining your shopping cart, logging you into your account). These cannot be disabled without affecting core functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings (e.g., language, location) to provide a more personalized experience.
• Targeting and Advertising Cookies: Used to deliver relevant advertisements on our site and third-party platforms and to measure the effectiveness of ad campaigns.

8.3 Managing Your Cookie Preferences

You can manage or withdraw your consent to non-essential cookies at any time through our cookie consent banner or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of our website. You can also opt out of interest-based advertising through:

• Digital Advertising Alliance (DAA) Opt-Out
• Network Advertising Initiative (NAI) Opt-Out

For full details about the specific cookies we use, their durations, and your management options, please refer to our Cookie Policy available on our website at roundtablepizza.digital.

9. Children's Privacy

Our website, online ordering platform, and digital services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 18 years of age, you must have parental or guardian consent to use our services.

We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the collection, use, or disclosure of personal information from children under 13 without verifiable parental consent.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 without appropriate parental consent, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at [email protected].

10. International Data Transfers

Round Table Pizza is based in the United States, and our primary data processing activities occur within the United States. If you are accessing our services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States.

The data protection laws in the United States may differ from those in your country of residence. By using our services, you consent to the transfer of your personal information to the United States and acknowledge that your information may be subject to access by U.S. government authorities under U.S. law.

For users in other jurisdictions, we ensure that any cross-border data transfers are conducted in accordance with applicable laws and that appropriate safeguards are in place to protect your personal information, including contractual protections with our service providers.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or operated by Round Table Pizza. These third-party services have their own privacy policies, and we are not responsible for their content, privacy practices, or data handling procedures.

Examples of third-party services that may be linked from our website include social media platforms, delivery partner apps, and payment processors. We encourage you to review the privacy policies of any third-party services you access through our website before providing any personal information to them.

The inclusion of a link to a third-party website does not imply our endorsement of that site, its content, or its privacy practices.

12. Do Not Track Signals

Some web browsers and devices allow users to transmit a "Do Not Track" (DNT) signal to websites. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At this time, our website does not alter its data collection practices based on DNT signals received from your browser.

California residents may also have the right to opt out of the "sharing" of personal information for cross-context behavioral advertising under the CPRA. You can exercise this right by contacting us or using the opt-out mechanisms described in Section 5.

13. Marketing Communications

With your consent or where permitted by applicable law, we may send you promotional emails, SMS messages, or push notifications about our latest menu items, special offers, discounts, and events.

13.1 Opting Out of Marketing

You can unsubscribe from our marketing communications at any time by:

• Clicking the "Unsubscribe" or "Opt-Out" link at the bottom of any marketing email
• Replying "STOP" to any marketing SMS message
• Adjusting your communication preferences in your account settings
• Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders, account activity, or important service updates.

13.2 Compliance with CAN-SPAM Act

Our marketing email communications comply with the CAN-SPAM Act of 2003. Each marketing email we send will include a clear identification of the message as an advertisement, a valid physical postal address for our business, and a clear mechanism to opt out of receiving future messages.

14. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can try to resolve your concern.

14.1 Contact Us Directly

You can submit a privacy complaint or concern by:

• Emailing us at [email protected] with the subject line "Privacy Complaint"
• Visiting our website at roundtablepizza.digital

We will acknowledge your complaint promptly and work to investigate and resolve it within 30 business days.

14.2 Filing a Complaint with Regulatory Authorities

If you are a California resident and are not satisfied with our response to your privacy complaint, you have the right to file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency (CPPA): https://cppa.ca.gov/
• California Attorney General: https://oag.ca.gov/privacy

For consumers in other U.S. states, you may also file a complaint with the Federal Trade Commission (FTC), which enforces consumer protection laws, including unfair or deceptive data practices under the FTC Act (15 U.S.C. § 45):

• Federal Trade Commission (FTC): https://www.ftc.gov/complaint | Phone: 1-877-382-4357

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Post the updated Privacy Policy on our website at roundtablepizza.digital
• Update the "Last Updated" date at the top of this page
• Notify you by email (if you have provided your email address) or through a prominent notice on our website for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

16. Legal Basis for Processing (FTC Act Compliance)

As a U.S.-based company, our data processing practices are governed by the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in or affecting commerce. We process your personal information lawfully, fairly, and transparently, and only for the purposes disclosed in this Privacy Policy.

Our processing activities are based on the following lawful grounds:

• Performance of a Contract: Processing necessary to fulfill your orders, manage your account, and provide our services
• Legitimate Business Interests: Processing for fraud prevention, security, improving our services, and internal analytics
• Compliance with Legal Obligations: Processing required to comply with applicable laws and regulations
• Your Consent: Processing for marketing communications and certain cookie uses, where your consent has been obtained

17. Contact Information for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the details below:

When contacting us about a privacy request, please include your full name, email address associated with your account (if applicable), the nature of your request, and any relevant details to help us process your inquiry efficiently.

This Privacy Policy was last reviewed and updated on May 20, 2026. Round Table Pizza is committed to maintaining the highest standards of privacy protection for our customers and website visitors.